Privacy Policy
This policy explains how Roo7 collects, uses, and protects drivers’ and stores’ data.
Roo7 Privacy Policy
Last updated: 2026-06-06
At Roo7, we care about the privacy of drivers and stores. We use data only to operate ordering, delivery, support, and safety services.
Data We Collect
We may collect account data such as name, phone number, store name, vehicle information, verification documents, location data when needed, device data, IP address, app version, orders, chats, notifications, and usage logs.
How We Use Data
We use data to create accounts, verify identity, manage orders, assign drivers, track delivery, improve the service, prevent fraud, send notifications, provide support, and comply with legal requirements.
Location Data
We may use driver or store location while the service is operating for delivery, tracking, operational proof, and order accuracy.
Data Sharing
We may share necessary data between order parties such as stores and drivers, with trusted service providers such as hosting, notifications, maps, messaging, and analytics providers, or when legally required.
Data Retention
We retain data as long as needed to operate the service, resolve disputes, prevent fraud, keep records, or comply with law.
Security
We apply reasonable technical and organizational safeguards, but no system can be guaranteed to be 100% secure.
Your Rights
You may request to update or delete your data or ask about its use, subject to any legal or operational obligations that require retention.
Updates
We may update this policy from time to time. If the update is material, we may require you to accept the new version before continuing to use the service.
Contact
For privacy questions, contact Roo7 through the official support channels inside the app.