Live delivery operations

Roo7

A complete delivery control platform for stores, drivers, and operations teams.

Roo7 turns scattered calls, WhatsApp messages, driver offers, cash collection, location tracking, and support cases into one clear operational flow.

Built by Gloryna for practical delivery teams that need speed, visibility, and accountability.

Liveorder dispatch and status updates
3 rolesstore, driver, and admin experiences
AR / ENArabic and English by design
Ops readysettlements, tickets, maps, and analytics
Platform

Built around the real delivery cycle

Roo7 is not a simple order form. It connects the store, driver, customer communication, operational controls, legal approvals, and support history in one product.

Order creation for stores

Stores create delivery requests with customer phone, delivery address, order amount, delivery fee, notes, order photos, and size hints when needed.

Nearby driver offers

Drivers receive nearby offers with pickup point, distance, fee, collection details, store note, and a timed accept or reject decision.

Live order status

Orders move through searching, offered, accepted, picked up, on the way, delivered, cancelled, review, and settlement states.

Clear settlements

Roo7 separates product value, delivery fee, what the customer paid, and what remains due to the store or driver.

Support and disputes

Tickets, chat, unread counts, attachments, order context, and admin follow-up keep operational issues visible and traceable.

Admin oversight

Admins monitor members, driver reliability, active orders, live map movement, complaints, and business settings from one place.

Who it serves

One system, three focused experiences

Stores

Create delivery orders, track active deliveries, clarify customer payment, confirm settlements, and open support tickets when needed.

  • Fast order creation
  • Store pickup location
  • Cash and settlement clarity
  • Daily performance view

Drivers

Go online, receive nearby offers, navigate to the pickup point, contact the store or customer, and complete deliveries with accountability.

  • Timed delivery offers
  • Navigation and distance
  • Trip and earnings history
  • Reliability protection rules

Admins

Review accounts, monitor live operations, manage settings, follow tickets, investigate orders, and make decisions using actual history.

  • Member verification
  • Live operations map
  • Support center
  • Integrity and analytics
Workflow

From request to delivery without losing context

01

The store creates a request

The app captures the customer phone, address text, payment condition, delivery fee, notes, and optional photos or size details.

02

Roo7 dispatches intelligently

Available nearby drivers receive the offer, with real-time updates when an offer is accepted, rejected, or expires.

03

The driver executes the trip

Pickup, handover, route progress, customer delivery, and settlement actions are tracked with confirmations when needed.

04

Operations stay accountable

Admins can inspect order history, events, disputes, member reliability, legal acceptance, devices, and support conversations.

Operations

Designed for the hard parts of local delivery

The platform is built for situations that usually create confusion: partial customer payments, driver cancellations, unread support messages, account review, and live movement on the map.

Socket driven

Real-time rooms

Orders, chat, unread counters, support status, and map movement are structured around live updates.

History based

Reliable decisions

Driver reliability, cancellations, temporary blocks, disputes, and completed orders become part of each member profile.

Tracked consent

Legal coverage

Terms, privacy, account approvals, device information, and operational events are stored for traceability.

Mobile app

A mobile experience made for daily work

The app is built around repeated actions: creating orders, accepting offers, navigating, confirming handovers, resolving tickets, and reading the numbers that matter.

Maps and locationCollectionsAlerts and support
Store dashboardToday orders
18orders
7active
ROO-20260608-0014Searching for driver

Customer paid order amount only

Driver offerAccept within 15 seconds

2.8 km from pickup

Store settlementWaiting confirmation

Bring delivery operations into one controlled flow.

Use Roo7 for store onboarding, driver operations, live dispatch, support, and accountability from day one.

Start with Roo7